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2. Please contact Waste Connections directly at 704-596-9428 to report your collection concern.    If Waste Connections was not able to adequately address your concern, please complete and submit this form to advise the Town of an ongoing collection concern.   Please note this form is sent to both Public Works and Waste Connections Management Teams. 

4. Name*
6. Address*
8. Subdivision
10. Phone*
11. Email*
13. Have you called Waste Connections (704) 596-9428 to notify them of this issue / concern?*
    -- Select One --YesNo

    If you have not yet contacted Waste Connections, please do so at (704) 596-9428.

15. If you have contacted Waste Connections about this concern, please include the date(s) of contact and the response provided.
17. Please describe the nature of the concern / issue*
19. Which cart is the concern related to? *

    1. Household Garbage (gray)
    2. Yard Waste (green)
    3. Recycling (blue)

    Please check all that apply.

21. Was the cart flagged (stickered) as non-compliant?
    -- Select One --YesNoI'm not sure
23. Was the cart placed curbside by 7:00 a.m. on the scheduled pick up date?
    -- Select One --YesNoI'm not sure
25. Was the lid of the cart closed?
    -- Select One --YesNoI don't know
27. Additional information:
Leave This Blank:


29. 1. Receive an email copy of this form.
30. Email address

    This field is not part of the form submission.

31. Submit

* indicates a required field