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Huntersville Parks and Recreation’s Adopt-A-Park (AAP) Program is designed to encourage the community be hands-on in helping keep Huntersville’s parks clean, safe and attractive. This program creates a framework under which citizens, citizen groups/agencies and organizations can contribute to the Town by "adopting" a park, and agreeing to improve it through litter pick-up, maintaining flower beds, painting, spreading playground mulch and other manual labor. The program also offers the opportunity for people to get more involved in their community in a way that promotes civic pride, appreciation and awareness.
Currently Huntersville Parks and Recreation manages over 400 acres of parkland in 10 parks. The assistance we receive from adopters’ is invaluable as we make every effort to care for our natural resources.
The AAP program is open to individuals / groups throughout the Town of Huntersville that are interested in bettering our parks:
The Town of Huntersville Parks and Recreation Department (HPRD) provide routine park maintenance and repairs. The adopting individuals and organizations give the park or trail the extra care and attention it needs. Adopters share in improving and enhancing the Town’s parks by working on a variety of approved projects. Adopters have assisted with numerous cleanup, landscaping and facility improvement projects.
Each year, the adoption commitment begins at the beginning of a quarter (January 1, April 1, July 1, October 1) and lasts for a period of one or two years. Adopting individual/organizations are asked to make a one-year commitment to their park or trail completing a minimum of four (4) projects per year. However, applications may be taken during the year and the number of expected cleanup project may be prorated according to the adoption approval date. It is each Adopted Park’s contact person’s responsibility to organize four yearly clean-ups and keep track of the group’s total volunteer hours and clean-up supplies, which are provided by Huntersville Parks and Recreation Departmen (HPRD) for each Adopted Park.
In addition, it is the responsibility of the Adopted Parks’ contact person to:
In addition, any requests to perform special projects that will materially change adopted space, such as landscaping or facility improvements, should be submitted to the AAP Coordinator in writing at least one month in advance of the desired project date. We are excited that you wish to improve the park, and we want to work with you to ensure that your efforts leave a lasting positive effect.
The appropriate Town departments will review your request to ensure that the project complies with applicable safety, environmental, and legal restrictions; that it is consistent with the overall design, use, and maintenance of the park or trail, and that the date does not conflict with activities scheduled for the facility. The AAP Coordinator will respond to your organization with required guidelines for that special project.
Huntersville Parks and Recreation Department (HPRD) provides:
Work gloves, long pants and boots are recommended.
A service a sign will be displayed in a prominent part of the adopted park acknowledging your organization's / individual service to the parks.
Adopters can also be issued Certificates of Appreciation, have their agency / organization or individual name highlighted on Huntersville Parks and Recreation Department's (HPRD) website and letters of recognition written on behalf of the adopter by the department’s director.
If you are a group, appoint a contact person to ensure clear communication. Contact the Adopt-A-Park program coordinator to discuss the parks and trails currently available for adoption and any questions you may have about the program. Complete the Adopt-A-Park Adopting Application (PDF) with the AAP Coordinator for the specific park or trail you wish to adopt. Register your volunteers, contact the coordinator to schedule your first event and reserve any equipment or supplies you may need. At the event, review the Safety Guidelines and instructions for where to leave trash and recycling with your volunteers.
At this moment, the Town of Huntersville does not accept payments via the internet or over the phone. All payments must be processed through a check or cash mailed or hand-delivered to the Town.
Checks can be mailed to:
Department of Engineering and Public Works
105 Gilead Road, Suite 300
PO Box 664
Huntersville, NC 28070
As part of the submittal process, you will need to submit a TIA Determination of Need form. An evaluation of this form will determine whether you are required to complete a Traffic Impact Analysis for your project.
To request that street lights be taken over by the Town, a street light request application must be submitted. It is not a guarantee that all street lights will be taken over by the Town. Street lights are accepted based on the annual budget set by Town officials. If your street lights are not taken over by the Town, they will be added to a waiting list and accepted in the order of requests received.
If your question is about existing street light maintenance within your neighborhood, submit a maintenance request form and someone will get back to you.
All new construction, commercial and subdivision, must go through the Huntersville application process for approval. An application can be accessed on the Town's Planning page, as well as more information about the submittal process.
Please call 911 for all emergencies. Know your address and what the emergency is. We will be dispatched promptly.
Yes, all four fire stations are staffed 24 hours a day, seven days a week by certified North Carolina Firefighters/Emergency Medical Technicians.
Fire hydrants are the responsibility of Charlotte Water. If you see a hydrant flowing water, with no utility crew in immediate vicinity doing work, we ask that you call 311 or 704-336-7600 and report the issue. Frequently, Charlotte Water will flow water, from fire hydrants, to improve water quality and clarity.
Yes, you can arrange for a Huntersville Fire truck and crew to visit your school for fire prevention education. Please visit our 'Community Services Booking' page for more information.
Yes, you can hire Huntersville Fire Department employees (off duty) to work as an Emergency Medical Technician at your event (5k, triathlons, public gatherings, events, etc.). Simply contact our events staff at: firstname.lastname@example.org to learn the process and pricing.
Yes, residents are able to use small commercially purchased fire pits for recreational fires (such as fire pits for entertainment, warming or cooking). Large open fires and the burning of debris and/or trash is NOT permitted. Please visit the 'Outdoor Burning and Grilling Regulations Page' for more information.
The Mecklenburg County Fire Marshals Office provides these services and can be reached at 980-314-3070.
Submit all zoning inspection requests through the online Zoning Inspection Request Form
For sheds/storage buildings: If any dimension of a shed is greater than or equal to 12 feet, or if the total area of the structure is greater than or equal to 144 square feet, then a building permit is required. Please visit the Mecklenburg County Permitting website to learn if your proposed project requires a building permit.
If all dimensions of a shed are less than 12 feet and the area of the structure is less than 144 square feet under you will only need a Zoning Use Permit.
Sign Permits must be submitted electronically through the Internet Permitting and Inspection System for Charlotte and Mecklenburg County.
Each Sign Permit application must include the following for Town zoning approval:
If you have questions regarding the applicability of a Master Sign Program for your proposed sign, please contact the Town of Huntersville Planning Department, 704-875-7000.
Effective July 1, 2019: Town Zoning fees will be included in the cost of each Sign Permit.
Click here for more information about Sign Permits
Yes, you will need a building permit to construct a deck since it is a load bearing structure. Be sure to obtain a building permit before you begin construction.
Building permit applications and residential plot plan forms should be submitted to Mecklenburg County Code Enforcement. Homeowners and contractors can apply for permits online or in person.
For more information on how and where to obtain your building permit, call or visit Residential Services at 2145 Suttle Avenue, Charlotte, or simply call the Residential Technical Answer Center (RTAC) at 980-314-CODE(2633) or email email@example.com.
Residential Customers should contact the Mecklenburg County Residential Technical Answer Center (RTAC) to determine if a building permit is needed. Call 980-314-CODE(2633) or visit the RTAC website.Residential Customers in need of a permit:
Commercial Customers who are upfitting existing spaces/buildings will need to contact Mecklenburg County Code Enforcement 980-314-CODE(2633) for information about commercial plan review and permitting. The Huntersville Planning Department reviews all commercial upfits via Mecklenburg County’s electronic review system for zoning compliance.
Commercial Customers who are interested in constructing new buildings or upfitting an existing building for a new use will need to contact the Huntersville Planning Department 704-875-7000 about the Commercial Site Plan review process and/or the Change of Use process for Land Development before beginning the building permit process with Mecklenburg County Code Enforcement.
Due to variable setbacks within the Town of Huntersville, it is best to contact Planning Staff at 704-875-7000 to verify the setbacks on your property.
To find out what your property is zoned please contact the Town of Huntersville Planning Department at 704-875-7000.
Most properties in Huntersville located on the west side of I-77, and some properties to the east side of I-77, are located in a watershed overlay district and do have impervious restrictions. To find out if there are impervious restrictions on your property, contact Planning Staff at 704-875-7000.
Impervious ground cover is any structure or ground cover consisting of asphalt, concrete, stone, brick, terrazzo, roofing, ceramic tile or any other natural or man-made material that prevents the absorption of surface water into the soil.Further, Built-upon Area (B.U.) shall include that portion of a development project and/or lots that are covered by impervious or partially impervious cover including buildings, pavement, gravel areas (e.g. roads, parking lots, paths), recreation facilities (e.g. tennis courts), etc. (Note: Wooden slatted decks and the water area of a swimming pool are considered pervious.)
Commercial Customers who are upfitting existing spaces/buildings will need to contact Mecklenburg County Code Enforcement 980-314-CODE(2633) for information about commercial plan review and permitting. The Huntersville Planning Department reviews zoning for all commercial upfits via Mecklenburg County's electronic review system.
All building permit applications must be submitted online by the property owner or owner's agent from Mecklenburg County Code Enforcement located at:
2145 Suttle AvenueCharlotte, NC 28208Phone: 980-314-CODE(2633)
If the property is located within a subdivision, the zoning review will electronically routed to County Staff for completion.
For manufactured homes, subdivisions with special conditions, and properties located outside subdivisions, the zoning review will be electronically routed to Town Staff for completion. A zoning review fee may apply.
Effective 05/01/19: All zoning reviews and inspections for residential and commercial building permits will be conducted by Town of Huntersville Planning Department Staff.
For more information on how and where to obtain your building permit, call or visit Residential Services at 2145 Suttle Avenue, Charlotte, or simply call the Residential Technical Answer Center (RTAC) at 980-314-CODE(2633) or email firstname.lastname@example.org. For questions about zoning, contact the Huntersville Planning Department at 704-875-7000.
Office hours for both Mecklenburg County Code Enforcement and the Huntersville Planning Department are Monday through Friday 8:00am-5:00pm.
Contact the Mecklenburg County Residential Technical Answer Center (RTAC) at 980-314-CODE(2633) for questions regarding residential building codes.
Contact the Mecklenburg County Commercial Technical Answer Center (CTAC) at 704-336-3829 for questions regarding commercial building codes.
The Huntersville Zoning Ordinance has a provision for residents to operate a business from their home with the following conditions found in Article 9.19: A home occupation is a permitted accessory to any dwelling unit (except manufactured housing) in accordance with the following requirements:
You may obtain the Zoning Use Application-Home Occupation (PDF) here or from the Town of Huntersville Planning Department.
Complete Zoning Use Permit Applications shall be emailed to email@example.com or may be mailed to the Planning Department (see below for mailing options).
The Zoning Use Permit Fee for a Home Occupation may be submitted electronically through the Planning and Zoning Fees form.
Physical Address: 105 Gilead Road | Third Floor (Fed Ex, UPS, and Couriers)
Mailing Address: P.O. Box 664 | Huntersville, North Carolina 28070 (USPS)
Attention: Planning Department
Please make checks payable to: Town of Huntersville
Memo: Property Address
The Town of Huntersville does not require business licenses.
Contact the Code Enforcement Technician at 704-766-2219 or complete the online complaint form to report high grass or other nuisances.
Contact the Code Enforcement Technician at 704-766-2219 or complete the online complaint form to report zoning violations.
For minimum housing issues located within the Town of Huntersville corporate limits contact Code Enforcement Staff at 704-766-2219. For minimum housing issues located outside the Town of Huntersville corporate limits, in the extraterritorial jurisdiction, contact Daren Bishop with Mecklenburg County at 980-314-3112. If you are unsure if the property is located in the Town corporate limits, you may contact the Huntersville Planning Department at 704-875-7000 and a staff member will be happy to assist you.
Email the Planning Department (firstname.lastname@example.org) with the property address or Tax Parcel ID. Staff will reply with the expected processing time and instructions for fee submission. If you are requesting zoning verification for multiple properties, Staff will confirm the total review fee.
Zoning verification letter fees may be paid electronically through the Planning and Zoning Fees form or made payable by check to the Town of Huntersville as directed below.
Payable to: Town of Huntersville
Memo: Property address(es) or Parcel number(s)
The review fee for a Zoning Verification Letter can be found within the most current Fee Schedule.
The Huntersville Code Enforcement staff enforces Huntersville's Zoning Ordinance within the Town limits and Huntersville's extraterritorial jurisdiction (ETJ). In addition to enforcing the Zoning Ordinance, the following chapters of the Huntersville Code of Ordinances are enforced by Code Enforcement within the Town Limits:
The Huntersville Code Enforcement staff enforces Huntersville's Zoning Ordinance within the Town limits and Huntersville's extraterritorial jurisdiction (ETJ) and the Huntersville Code of Ordinances are enforced within the Town limits.
Code Enforcement Complaint Form
Fax: 704-992-5528 (attn: Claudia Schruhl)
Charlotte Area Transit System will:
At the conclusion of the study, CATS will present an updated rapid transit vision for the LYNX Red Line (along with other components of the LYNX System Update) to the Metropolitan Transit Commission (MTC; CATS' governing body) for adoption into the 2030 Transit Corridor System Plan.
Learn more about the LYNX Red Line by visiting the Charlotte Area Transit System (CATS) website or calling 704-336-RIDE (7433). Participate in this project by attending future public meetings and/or asking us to speak at your civic, neighborhood or business group. Stay informed by signing up for NotifyMe. Once registered, select LYNX Red Line to receive public meeting notices, surveys and project updates.
In 2006, the Metropolitan Transit Commission (MTC) adopted the 2030 Transit Corridor System Plan. CATS is currently in the process of re-imagining various transit lines within this plan. A first step was completed in 2016 with the adoption of the LYNX Silver Line light rail alignment. Next, the LYNX System Update will revisit the rapid transit vision for Charlotte's North corridor.
In the west, the LYNS West Corridor alignment is being revisited. Originally slated for streetcar, CATS will be reevaluating the corridor due to several changes and advancements in the area.
At the conclusion of the study, CATS will present the following to the MTC for adoption into the 2030 Plan:
DMV Drivers License Office12101 Mt. Holly-Huntersville RoadHuntersville, NC 28078
Phone: 704-547-5786License Plate Agency12101 Mt. Holly-Huntersville RoadHuntersville, NC 28078
Fill out the Vacation Security Check form.
The Huntersville Police Department now offers its customers the capability of viewing and printing most incident and crash reports online, saving citizens the time and effort of coming to the police department to obtain copies.
To obtain a copy of your report, go to the Police Reports page and enter the report number given to you by the investigating officer.
If you have any questions or problems obtaining a copy of your report through this site, please do not hesitate to contact us at 704-464-5400.
The Mecklenburg County Trial Court Administrator and District Attorney’s Office have developed an online application that will provide eligible drivers an opportunity to resolve certain traffic citations without having to make a court appearance. It is hoped the online application will save citizens travel costs and their personal time.
Drivers must use this service at least 14 days prior to their court date or they have to attend the Administrative Court to get their citation dismissed or reduced. Also, if a driver receives a citation with two charges, the online service cannot be used.
Examples of citations that are eligible for dismissal or reduction include:
In 2006, false alarms represented 13% of the call load for the Huntersville Police Department. It has averaged 12 to 15% over the last several years.
Registration fee offsets the cost of administering the program and ensures that user maintains accurate data in the system (keeps contact information up-to-date) for police response to alarm calls.
It applies to both.
The ordinance requires enhanced call verification from the alarm company to prevent false alarms. This process requires your alarm company to make two phone calls to validate the alarm before dispatching law enforcement. The first call is to the home or business and if necessary, the second call is to an alternate number (usually a cell phone). This applies to burglar alarm calls.
Yes. Appeals can be made to the False Alarm Reduction Program at 866-589-5666.
Yes. Visit the False Alarm Reduction Program website and register your alarm today.
For more detailed information please visit the Buckle Up NC website.
The following information is the appeal process for individuals who believe their Town of Huntersville ordinance citation was issued in error:
You have a right to appeal a violation within 7 days of the date of the incident. All appeals are processed through the Huntersville Police Department located at 9630 Julian Clark Avenue. All appeals must be in writing.
Here’s how you go about it:
For further information, please visit the Town Citation Appeal Process page.
Effective October 1, 2009 North Carolina legislators amended North Carolina general statutes 66-164 and 66-165 relating to the purchase of precious metals. As of October 1, 2009 any person engaging in the business of purchasing precious metals must obtain a precious metal permit. Precious metal dealers licensed prior to October 1, 2009 must comply with the ratified bill beginning January 1, 2010.
Compliance with the Precious Metals Law is the responsibility of the business owner. Each business is advised to consult with their attorney to ensure that they are meeting the requirements of the statute. Information provided here is only intended as a guide. Precious Metal dealers should review and follow the attached legislative laws, applications and registrations forms for compliance with precious metal regulations.
For more information, contact:
Lieutenant Andrew DempskiCriminal Investigations Division
Read through the Town of Huntersville Ordinance on Youth Protection.
Read through the Town of Huntersville Ordinance on Stopping, Standing and Parking Ordinance.
For information on noise in the Town of Huntersville, please read through the Town of Huntersville Nuisances Ordinance.
Find information about leash laws by reading through the Town of Huntersville Animals Ordinance.
To learn about firearms in the Town of Huntersville, please read through the Firearms Ordinance.
For information on how to get a Domestic Violence Protective Order and further information on domestic violence, please visit the Domestic Violence Protective Order page.
To view the registry of sex offenders in North Carolina, and more information, please visit our North Carolina Registered Sex Offenders page.
Get information on obtaining worthless check warrants.
Types of Emergency Calls:
The process takes 3-6 months typically. This timeline may be accelerated by the applicant completing their application materials promptly and accurately.
If you live within policy restrictions, yes. If you don’t live within the parameters set by policy, you would still have a patrol car assigned to only you that would have to be parked in town when you’re off.
We have just over 100 sworn officer positions allocated to us.
New officers coming straight from BLET will be in the Patrol Training Officer (PTO) program for 16 weeks, and must be recommended for release by Command Staff. Lateral transfer officers may have an abbreviated PTO program, depending on experience. Lateral officers must also be recommended for release by Command Staff.
Yes. Out of state officers must have served in a full-time sworn capacity for more than two years and not have been separated for more than three years. At a minimum, out of state transfer officers must take the legal unit and any other identified training BLET Course and successfully pass the full BLET state examination within their 12-month probationary period.
We strive to select the most qualified applicants and are currently looking for BLET certified candidates.
Most of the specialized units require at least three years of successful patrol experience. Lateral officers with relevant training and experience might be eligible as determined by the Chief of Police.
Directive 1.16 states:
“(a) Tattoos or brands may be visible as long as the tattoo or brand cannot be considered unsuitable, offensive or could bring discredit upon the Police Department.
(b) Applicants for employment and current employees are subject to having their existing tattoos, body modification, body art or brands inspected by the Chief of Police or his/her designee to determine whether they are considered unsuitable, offensive, or could bring discredit upon the agency; and are required to provide photographs of same. Photographs of tattoos located in areas covered by undergarments are not required, however must be disclosed at the time of application for employment. All applicants must complete a Body Art Screening Form and submit it as part of their application package.
(c) The Chief of Police reserves the right to reject applicants based on this policy, and require any employee to cover any tattoos which he/she deems unsuitable, offensive or may bring discredit to the police department.”
A ride-along is mandatory for applicants who move past the stage of an offer of Conditional employment. Ride-alongs are encouraged.
As part of the background investigation, applicants for most positions will be required to submit the following information for review:
Out-of-state applicants who are certified law enforcement officers must also submit an official curriculum from their basic law enforcement training academy which includes a topical and hourly breakdown of the training received.
Please follow the links below for information on how to obtain your credit report and certified copies from the North Carolina Department of Transportation and North Carolina courts.
Credit Report Information
NC DOT Certified Driving Records Request
North Carolina Department of Justice
Huntersville Police Officers are entrusted with the responsibility to keep our town safe from crime and disorder. Therefore, a history of ethical and moral behavior is of the utmost importance. Your background will be looked at very closely. Applicants who have a history of unethical or immoral behavior will not be hired. Applicants will be subjected to an intensive background evaluation, which will include but is not limited to the following:
Must be eligible for certification by North Carolina Training and Standards Commission. See the Minimum requirements under the Hiring Process section.
Every 2-3 years the Town commissions a third-party engineering firm to evaluate all 200+ miles of streets that the Town maintains. Each street segment is given a "pavement condition rating" between 0 and 100, with a 100 being perfect condition and 0 being very poor condition. The Town then uses these scores to prioritize our resurfacing efforts each year. The Town does not resurface streets based on citizen requests, for aesthetic purposes or to enhance property values.
To determine whether a street is maintained by the Town or the North Carolina Department of Transportation (NCDOT), find your street on the Town’s Powell Bill Map. For questions regarding Town-maintained streets, maintenance requests can be submitted through the website. For questions regarding NCDOT-maintained streets, contact NCDOT at (704) 599-5931.
Alleys are not public streets and are maintained by the HOA.
It is the responsibility of the property owner or the HOA to maintain, prune, and trim all street trees (trees within the planting strip) in front of the property in question. More information of tree trimming standards can be found on the website.
Contact your energy provider if you are experiencing an outage on one of your street lights.
You may also submit a maintenance request to the Town.
"No Parking" signs are added/removed on a petition basis. Please contact your HOA to get the process started. Once we receive notification of the request, staff will make an on-site evaluation to determine the need for sign addition/removal.
Parking restrictions are enforced by the Huntersville Police Department.
The Town's Adopt-A-Street Program has been established to address this need and enable residents, community and civic organizations, or religious and social groups to contribute toward our town beautification efforts.
Participants have the choice of two levels of adoption commitments: “Major” and “Minor.”
Major adoptions include the adoption of town maintained streets that are at least 0.25 miles in length and approved by the Town to include the adoption provisions of safety vests, gloves, trash bags and a road sign identifying you or your group as the adopter of the street.
Minor adoptions include the adoption of town maintained streets that are at least 0.25 miles in length and are not approved by the town to include adoption provisions, due to the minimal amount of potential clean up required. Participants must provide their own safety and clean up equipment for minor adoptions.
Contact the Engineering and Public Works Department for inquiries or complete an application online.
If your residence is an existing structure, then the residence should already have (1) of each container: household garbage, recycling and yard waste. Please contact Waste Connections at 704-596-9428 if your residence is a new build or the containers were not left by the previous owner at your residence.
Please contact Waste Connections at 704-596-9428 to let them know that your container is damaged. It typically takes 5-7 days following a request to repair a container.
Visit the Geoportal to determine if your residence falls under A week or B week for recycling. Enter your address and select the trash/recycling option to the left of the portal screen to view your service day.
The Town of Huntersville maintains a recycling calendar so that residents can tell which recycling week it is.
Residents should call Waste Connections at 704-596-9428 to let them know their containers were not serviced.
A residence should have (1) grey household garbage container, (1) blue recycling container and (1) green yard waste container. Some townhomes do not have yard waste containers since private landscapers handle the yard waste maintenance.