The Huntersville Police Department
is a partner in the Telephone Reassurance Program offered by the
Charlotte-Mecklenburg Senior Center.
What is Telephone Reassurance?
Telephone Reassurance is a program sponsored by the Charlotte-Mecklenburg
Senior Centers, Inc. This service is available at no cost to its
users and is open to anyone 55 years of age or older residing
in Mecklenburg County.
Telephone Reassurance provides a friendly and
familiar voice to people who live alone and feel isolated from
the community because of their homebound status.
The program operates Monday thru Friday from 9:30
a.m. to 2:30 p.m. A trained volunteer calls between the hours
listed above to assure safety and provide a sense of caring. If
there is not an answer, an emergency contact person is asked to
verify the well-being of the individual.
Who Benefits?
Everyone benefits from this program - from the volunteer to the
senior who is contacted on a daily basis. Each call is an opportunity
to confirm safety as well as impart care and concern. This service
will provide a sense of security to the elderly population in
Mecklenburg County to give them a sense of belonging and reassurance.
How does the Program work?
A volunteer with the Charlotte Mecklenburg Senior Center will
call in the morning and speak with each customer. If there is
no answer, they will call again later in the day. If there is
still no answer, the volunteer will call a secondary contact listed
on the application (family, friend, neighbor, or if needed, the
local police department). The secondary contact will attempt to
contact the customer and if the police are called, an officer
will be dispatched to the residence to check on the customer.
If you could benefit from this program,
or know someone who can...
Call the Huntersville Police Department, Crime Prevention Unit
at (704) 875-6542 or you may call Maria Sepasi, Telephone Reassurance
Director, at (704) 531-6900. To register for this
program, please submit this form. For more information about the
program, visit http://www.charlotteseniorcenters.org/
Download
Form 
