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Huntersville Police Department
(704) 875-6542
911 Emergency

Welcome,

On behalf of the officers and employees of the Huntersville Police Department, I would like to welcome you to our Internet website. We are pleased to be of service to the public and other visitors through the vast world of the Internet.

The Huntersville Police Department is a full service law enforcement agency providing professional police services twenty-four (24) hours a day. The department is authorized 58 sworn police officer positions, two (2) animal services officers and a civilian support staff of 5 full-time members. The North Mecklenburg Communications Center located in Cornelius provides the Town’s call taking and dispatch service for police services.

The men and women of the Huntersville Police Department are dedicated to the department's mission: “The Huntersville Police Department is committed to delivering to our customers, the citizens of Huntersville, the most effective, efficient, sensitive, and professional police service possible. Our Department will take an innovative approach in partnering with the Community. We will strive towards building respect for all individuals within the community. As a T.E.A.M., we will hold each other accountable to higher standards because Together Everyone Accomplishes More.”

The officers and employees of the Police Department employ our own customized version of Community Policing, which we call Huntersville Oriented Policing. The principles of Huntersville Oriented Policing are to form partnerships with our customers and to solve problem’s from our customer’s point of view. The goals are to reduce police calls for service, which includes victimization, the department’s workload, and to reduce the fear of crime. All HPD officers are expected to form partnerships and to solve problems through a structured problem-solving method known as S.A.R.A. (Scanning, Analysis, Response and Assessment). Consistent with these goals and principles, supervisors, officers and detectives are permanently assigned to a specific T.E.A.M. We believe that this T.E.A.M. approach assists the officers and employees of the Department in accomplishing their mission, improving the quality of life and making Huntersville a safe place to live and work.

I am confident that as you browse through the information that accompanies this message, you will quickly understand the tremendous pride of the dedicated men and women of the Huntersville Police Department. We welcome and invite your questions, concerns or suggestions for improved police services. We look forward to serving you and please let us know how we are doing.

Sincerely,

Chief Philip K. Potter CLEE

Chief of Police

Vision Statement
We, the members of the Huntersville Police Department, strive to be recognized as North Carolina’s finest law enforcement agency and a model of excellence in the delivery of professional, innovative and progressive police services, ensuring our growing community remains one of the safest in the State.

Mission Statement
The mission of the Huntersville Police Department is to improve the quality of life in the Town of Huntersville by working in partnership with the community to preserve life, enforce the law, maintain order, provide quality police services and to reduce the fear and incidence of crime.  Our most valuable asset in carrying out this mission is our employees and their dedication to maintain our reputation as “North Carolina’s Finest” and to make Huntersville a safer community.  Our core organizational values of Honor, Professionalism and Dedication serve to guide our employees in their pursuit of excellence and in making “our vision a reality”.

Organizational Values
Honor – We hold ourselves accountable to the highest level of honest and ethical conduct.  We are committed to nurturing the public trust and we revere integrity, fairness and respect for all.

Professionalism – We strive to promote professional and individual excellence that is delivered and enhanced through a strong commitment to continuing education and specialized training.

Dedication – We are responsive to the needs of the community and will be vigilant in seeking out innovative ways to meet the demands placed upon us to improve the quality of life in Huntersville.

Organizational Chart
Click here to view the Town of Huntersville Police Department organizational chart.



 

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